upnshop

About upnshop

Focus on your craft. We make running the business simpler.

From customer bookings to the back office: one platform that makes managing more efficient.

Running a therapy centre, a clinic or a studio takes more than good service. Behind it is a long list of daily work that has to be managed well: customer bookings, staff schedules and rooms, payments to check, commission and income to add up. Each one affects how efficiently the team works and how well the business runs.

As the business grows and the team gets bigger, running it on spreadsheets, paper records and LINE messages gets complicated.

We believe good management shouldn't mean more admin, but better tools that keep every step running smoothly. upnshop brings bookings, scheduling, staff, payments and business figures together in one platform, so owners repeat less work, spend less on management and see how the business is doing at any time.

Simpler bookings, more efficient management, a clearer direction: that is what upnshop wants to bring to every business owner.

Why we started

A better way to manage, seen in the daily life of one therapy centre.

upnshop was born in Tainan, from the real needs of a children's therapy centre. We found that the hard part of running it was rarely the booking itself. How do you plan the therapists' schedules? Share rooms and times between different treatments? Add up each month's income? Work out everyone's commission correctly?

These look like separate jobs, but they are tightly linked. When bookings, schedules, payments and commission sit in different tools, the front desk retypes and rechecks everything, and the owner struggles to see the whole picture.

So we asked ourselves: if bookings, schedules, payments and management were connected, wouldn't running the business be simpler? That question became upnshop.

From booking and scheduling, we grew step by step into commission, income reports and several locations, always led by what the people using it every day asked for. We are not solving one admin problem: we want the whole team's work to flow, and owners to keep every part of the business in hand.

Our mission

Take the hassle out of management, so the business can get back to its craft.

Every business owner deserves a clear, efficient way to manage: no switching between systems, no hours in spreadsheets checking bookings, payments and commission. Leave the routine admin to the software, and keep your time for customers, your team and growing the business.

Not just bookings: the whole business.

We bring the daily running of a service business together in three connected parts.

  1. 01

    Bookings and services

    Online booking, staff schedules, service times and rooms, managed in one place. Reminders, a waiting list and customer records cut out the confirming and the back-and-forth, so the team can plan each day's services with less effort.

  2. 02

    Operations and staff

    Staff hours and time off, service records, payments and commission, organised into a clear routine. Roles give the front desk, practitioners and managers each what their job needs, and nothing more.

  3. 03

    Income and decisions

    Takings, service results, staff performance and payments for any period. No waiting for the end of the month or piecing spreadsheets together: see what is working, what to improve, and plan staff and services ahead.

Everyone on the team works more efficiently.

For owners

Bookings, income and each person's results at a glance, without checking everything yourself. More time for your team and your plans.

For the front desk

Less retyping, manual scheduling, confirming and month-end totals. Everything in one place, fewer messages and fewer slips.

For practitioners

Their own schedule, bookings and service records, clear and up to date, so they can put their energy into the work itself.

For customers

Easy online booking, clear arrangements and timely reminders, so every appointment is less effort.

From a one-person studio to several locations.

Management that keeps pace as the business grows.

As one person becomes a team and one location becomes several, there are more staff, more bookings, different commission rules and income across locations to manage. upnshop keeps every location's staff, bookings and figures in one place, so the business can keep growing without management getting more complicated.

What we believe good management software should be

Simple and easy to pick up

Software shouldn't add to what your team has to learn. It should fit into the work they already do.

Connected, so nothing is entered twice

From bookings to payments, from staff results to commission, related data is linked, so there is less retyping and checking by hand.

Clear figures, better decisions

Beyond recording the day's work, see your income, services and staff results, and decide with confidence.

Close to real needs, always improving

We listen to owners, front desks and practitioners, and keep improving the details that really affect their day.

Made in Taiwan, close to you

Built by a team in Taiwan that knows how local businesses work, with support that speaks your language.

Your data stays yours

Your customers and appointments belong to your business. Export them to a spreadsheet whenever you like.

More order in the business, more room to grow.

No owner started a business to do admin all day. You want to give better service, build a steady team and keep growing. upnshop wants to be the reliable partner behind you, from each day's bookings to each month's payments, so every task has its place and every decision has its reasons.

Leave the craft to the professionals, and the management to upnshop.